Help Center
Find answers about the chart, your data, scripts and your plan.
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Popular questions
- Is there a mobile app?
- Can I trade from OpenMarket or connect my broker or prop firm?
- Can I run my own scripts on CME futures?
- Is OpenMarket down, or is it just me?
- What do the CME data plans include?
- How do I sell or share my scripts?
- Can I set an alert on an indicator or my own script?
- How do I convert a Pine Script indicator?
Known issues
Live status- CME futures data can lag, freeze or show gapsDuring incidents at the CME data provider, CME futures charts can lag, freeze or miss candles. The team is moving CME data to another provider.Moving to a new provider
- Indicator settings or templates may not saveSome changes to indicator settings, colors or templates may not stay after a reload, or a saved template may not apply. The cause is identified and a fix is in progress.Fix in progress
- Some indicators may not load or update liveSome indicators and scripts can stall while the chart loads, draw nothing, or stop updating live while the candles move. The reports are being investigated.Investigating